FAQ

Once you place your order, we will send an email confirmation. And once the delivery company emails us about delivering our product to one of its lucky customers (and they always are), that means everything has gone according to plan!

We ship all of our products worldwide during the regular season, which means it takes between 2-5 days for delivery, depending on where you are located. You can check with your shipping confirmation email if more information about when an item will be delivered!

The weight of your products determines shipping costs for standard US delivery, and the shipping weight of an item varies depending on how many you order. For example, if you ordered three pounds of an item, the shipping weight would be different from if you ordered one pound. The shipping weight is also affected by the packaging material and other factors. We’ll let customers know what they may expect once their orders reach a minimum threshold – like 3 pounds per item! This will help to ensure that you’re getting the best value for your money. Thanks for choosing us!

Unfortunately, we cannot make any changes to your order once it’s complete. However, our customer service team will do everything they can for you! Just contact us after you place your order.

When ordering from Obrad Sportswear, you won’t have to worry about extra fees or taxes. Our products are priced following US pricing standards and will be taxed at checkout for an estimated percentage based on your location!

We ship worldwide.

We are sorry to hear that. We will be sending out all orders within 2-5 days, but if you don’t receive them, please feel free to get in touch with us, and we’ll make sure everything is set up correctly!

Depending on where you live, you can choose to pay with Visa, MasterCard, or American Express. We offer secure payments and guarantee your anonymity.

Enjoy shopping! Enter the code to get % off your purchase in the checkout under the field \”Discount Code\.”

Obrad Sportswear only receives and stores your email address, so we can’t take payment from you. That’s handled directly by our provider!

As soon as you place your order, we will automatically charge the credit card for processing.
The confirmation email you receive includes details about when this takes place and what date it’s scheduled to take effect!

We offer a convenient way to buy gift cards without going into an actual store. Instead, you can simply visit our website and enter your unique code when purchasing online or by phone, automatically applying all available discounts, including coupons, for instant savings!

You can return your purchase for any reason within 30 days of delivery. Then, all you need to do is call our customer service department, and they’ll take care of everything else!

With your order, we add a return label so you can send anything back. Appropriately pack the items and place them all inside one box for efficient delivery! Remember that when sending things out – be sure they’re protected too. Don’t forget about any padding or bubble wrap required by mailing companies.

No need to worry! We will contact you if you miss the label. Just send us info about the problem and the correct number for your first order.

It’s always wise to make sure you’re getting the most out of your purchases, so our customers have the right to return an item on SALE. This rule is valid for 30 days after purchase.

We want you to be 100% satisfied with your purchase, so if something is wrong or an item needs to be exchanged for another size/color, just contact our customer service, and we’ll take care of the rest!

We’re all about making sure your items are perfect, so please let us know if you find an error with any of our products. We’ll send out a repair or replacement right away!

You’re entitled to a full refund if the product you receive when it arrives is not what was ordered. If there’s an issue with your order, don’t wait for more than 30 days after noticing (or should have noticed) before contacting us!

You’re guaranteed a free return as long as you use the prepaid label and follow the instructions that come with your shipment. In addition, replacement products are delivered for free!

Follow the care instruction inside the item. For example, always wash polyester with other polyester garments and don’t use a softener when washing. Our T-shirts are made from cotton, so beware of using the recommended temperature on the label.

We have a wide range of t-shirts to choose from, so finding the perfect fit shouldn’t be an issue. Our standard sizes are as follows: S, M, L, Xl, XXL.

We design all items in Serbia and ship them throughout the world in careful and safe design packaging.

The warehouse in Belgrade, Serbia is where all orders are processed and shipped!

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